"Nice....But,"
Stayed for 10 days in May. 2003. Hawaii was beautiful. Hotel was average. Rooms were well worn. Very surprised to be charged $9/night for parking, in addition to room rate. Watch out for the safe charge!!!

Aston Kaanapali Shores: "mixed bag condo-hotel"

Just spent 07/06/03 until 07/16/03 at the Kaanapali Shores in a studio partial ocean view room.Bedroom--cramped and dark with no view of the outside. The ocean view came from the kitchen-sitting area and the lanai just outside of it. Had to eat on the lanai--since there was no table in the room for this purpose. The bathroom needed a lock on the door--its locking plate was held on by one loosely hanging screw, the tub needed its hot water source fixed and a new drain plug--which was never put in while we were there. It was left laying on the corner of the tub--right front edge facing the shower head.Some tiles were chipped or missing and were painted over to try to hide this. Fixtures needed replacing--they were badly tarnished and old looking. The showere head was gross looking--some mold on its holed head. Cleaned this ourselves with bleach.The dishwasher needed replacing--it was badly rusted and corroded inside, also it had broken trim on the lower access panel hanging down.Silverwear provided was in need of replacing also--some rust spots were on its "stainless" surfaces. When inquiring about upgrading to a better quality room the first day we were there, we were told to check back and/or the front desk would call us after checking with the day manager. No one ever called. We checked back daily. but recieved the runaround for 5 days. They finally had a lady tell us at the front desk that we could upgrade for the last 5 days of our stay for an additional $500.00. We declined. It seems all the money is being spent on the external amenities--grounds were impeccable, building outside was recently repainted, and a fabulous lobby. Two very nice regular type pools--one near the ocean and one in the middle of the garden area. A hot tub adjoined the pool nearest the ocean.Plentiful sunning chairs and beach towels were supplied at no charge. A beach side activity center was easier to use than the lobby area one. One big gripe--paying $9.00 per day just to park there. After charging what they charge for the rooms--that was "outrageous"!! Would not recommend staying there. This was our 5th trip to Maui, so we can definitely tell you that there are better deals out there rated at the same 3 stars.